Care Coordinator
What is the role of a Care Coordinator in the practice?
Care coordinators provide an additional and invaluable capacity for practices, assisting with various tasks and responsibilities related to patient care.
The Care Coordinator will support to identify and oversee a group of designated patients and help with co-ordination of multiple services and act as a link between the patient, the clinician and any outside or partner agency i.e. Secondary Care, Local Authority.
This is a liaison role between the clinician, PCN admin team, the coordinator will work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them, their careers, ensuring that the patients changing needs are addressed.'
How patients benefit from having Care Coordinator?
Care Coordinators work alongside GPs to meet patients' healthcare needs.
Their role involves ensuring that these patients and their caregivers receive the necessary support and addressing any evolving needs.
A care coordinator can support patient's healthcare needs - particularly if they are frail or have multiple long term conditions.
They will work with other health and social care professionals in order to bring together patient's identified care and support needs.
Additionally they help to coordinate patient care by exploring options to meet patient's needs and by supporting them with access to various programs and screenings.
How to access this service?
Care Coordinators are available at every practice within our PCN.
Whenever patient's case is suitable for this role, the practice will arrange them to contact patients accordingly.
How does Care Coordinator support practice and their patients?
To find out more, watch a video below published by NHS England below (video opens in a new window).
